IDENTIFICATION REQUIRED - IF YOU   'DO NOT'   LIVE IN THE UK

All the below documents must be in the name of the driver. Each and every driver must produce these original documents at attended the rental office to be added to the rental vehicle agreement and insurance.

If you have a non UK driving licence, you must notify us when booking any vehicle as your deposit/excess may be higher.

Please check your name on all your documents match your name on your licence. If they do not match, we cannot accept them. All Documents must match.

1. FULL VALID CURRENT DRIVING LICENCE 

Non UK driving licences will require a valid International driving permit as well as their full valid driving licence.  Please check to ensure the international drivers permit covers all the countries you wish to travel to/through, as you may need more than one permit.

• Please make sure the driving licence' valid from date' or' date of test' is on the licence to prove you have held a full driving licence for 3 years or more.  If it does not have these date on the driving licence,  then you will need to provide the previous full driving licence(s) upon collection to prove you have held a full car driving licence for 3 years or more. 

   Restrictions and limitation apply, please check we can insure you on the country your driving licence is issued from before booking.

2. CREDIT CARD - (You will need the physical card)

• Visa or Mastercard Credit Card
• Must be in the name of the driver.  We do not accept American Express or debit cards etc.

3. VALID PASSPORT

4.  PROOF OF CURRENT HOME ADDRESS - we can accept either a Bank Statement or Credit Card Statement

It must have state on it:

• driver name and current home address, this must match their name and address on their driving licence
• It must have an issue date within 90 days of the date you collect the rental vehicle, if it is dated any older we cannot accept it.

5.  PROOF OF ARRIVAL & DEPARTURE IN TO  UK:

This can be either a Flight or Boat : schedule, inventory or boarding pass as proof of you coming and leaving the UK

• it must state on it
• the drivers name
• date of arrive to the UK with flight/boat number etc
• date of departure from the UK with flight/boat number etc
• service provider - i.e the airline/cruise company name/details etc.

6. PAYMENT FOR SECURITY DEPOSIT required upon collection -

• ALL payment cards must be in the name of the main driver.
• You must have the physical credit card to pay with, payment is taken via PDQ machine, please make sure you know your pin number and have clear funds available.
• We will only accept a credit card - Visa or Mastercard, belonging to the main driver.   
• We do not accept pre-paid cards, travel cards, debit cards, a card not in the name of the main driver and their home address. 

STANDARD EXCESS £1000.00

This amount is not limited to the damage excess amount if damage, claim or theft falls under our 'Exclusion' Section.  This can be found on our terms and conditions.  This amount can increase if you have any points or endorsements, accident/insurance claim history or fall under our high risk section.  Please contact us for an insurance clearance if you have any of these. before booking.

PLEASE NOTE:  

IF YOU CANNOT PROVIDE THE ABOVE REQUIRED IDENTIFICATION AND METHOD OF PAYMENT YOU WILL NOT BE ABLE TO HIRE A VEHICLE AND YOU WILL LOSE THE FULL DEPOSIT/HIRE THAT WAS PAID AT THE TIME OF BOOKING. We accept no liability for you not providing the correct identification or a driver that does not fit our driver criteria. 

IF A COMPANY WISH TO HIRE:

All the below documents must be in the name of the driver(s). Each and every driver must attend the rental office to be put on to the rental vehicle agreement and insurance and produce these original documents unless they are the proofs of address which can be downloaded from their online accounts.  We also require a company order on headed company official paper.

DRIVERS PROOF OF IDENTITY No 1.   

 Full valid driving licence... either: 

• Valid UK photo driving licence and licence check code or 
• Old paper driving licence with valid passport and licence check code or
• Full valid EU driving licence and valid passport

If you have a non UK driving licence, you must notify us when booking any vehicle as your deposit/excess may be higher

DRIVERS PROOF OF IDENTITY No 2:  

The driver's physical bank card

• Visa debit or Visa/Mastercard credit card as ID only   

DRIVERS PROOF OF IDENTITY No 3: 

One proofs of current address – this can be from the below accepted list, we do not accept a driving licence as a proof of address. If your driver's bills and statements are online (paperless) please ask them to' log on' to their online accounts to download them in a PDF and then email them to us (if you do not have a printer to print them off).  (Please put the booking number as the reference)

Please make sure: the bills, banks statement, credit card statements are issued within 90 days (3 months) of your rental vehicle collection date, if the issue date is over 90 days then we cannot accept them as they are too old. 

WE ONLY ACCEPT THE BELOW AS PROOFS OF ADDRESS IDENTITY, NOTHING ELSE WILL BE ACCEPTED. 

The drivers proof of address identity must also match their address on your drivers valid driving licence 

Accepted Proofs Of Address Identity List

• Recent gas / electric bill
• Recent water / sewage bill
• Recent TV Licence
• Council tax invoice (only accepted if the issue date of the bill is within 90 days of your collection date)
• Mortgage Statement
• Recent landline phone
• Recent home broadband bill 
• TV Entertainment Package Bill - from either: Sky, Virgin or BT
• Bank statement (you can use two banks statements as long as they are from two different banks)
• Credit card statement (you can use two credit card statements as long as they are from two different card companies)
• HMRC invoice/letter

Reminder: The proofs of address must be addressed to the driver (full name) and in their current home address and dated within the last 3 months/90 days.  We cannot accept any of the above if they mention debit recovery, final reminder, unpaid amounts etc. 

Should you not live local to our Rainham, Essex depot, please call us first (Terms and Conditions and Restriction apply)                                                                                           

4. COMPANY PROOF OF IDENTITY & PAYMENT CARD From the Company:

• A official company letterhead or purchase order - it must state on it and be addressed to Wests Self Drive Hire
• Rental booking number
• Collection and return date and time
• Driver(s) full name
• Authorisation to debit your chosen payment card for the rental balance and security deposit
• Payment card/issuer name (i.e Halifax bank) and last 4 digits of the card number
• Copy of the payment card

5.  PAYMENT :

Please call us to discuss payment options via card, if rented before we may accept bank transfer.

we only accept Visa debit, Visa credit or Mastercard credit card. Please ensure you have clear funds available. We do not accept cash or any Mastercard Debit, pre-paid, top-up, travel, cash card, debit card, American Express etc., or a card that is not in the name of the main driver.   

Standard Damage Excess £1000.00.

This amount is not limited to the damage excess amount if damage, claim or theft falls under our 'Exclusion' Section.  This can be found on our terms and conditions.

PLEASE REMEMBER: IF YOU CANNOT PROVIDE THE ABOVE REQUIRED IDENTIFICATION AND METHOD OF PAYMENT YOU WILL NOT BE ABLE TO HIRE A VEHICLE AND YOU WILL LOSE THE DEPOSIT/HIRE THAT WAS PAID AT THE TIME OF BOOKING. We accept no liability for you not providing the correct identification or a driver that does not fit our driver criteria.