Please read all the following information to understand the Identification we at Wests Self Drive Hire require from all drivers wishing to drive the rental vehicle.
If you wish to discuss alternative payment options, (i.e. bank transfer) please call us on 01708 556237.
If you are renting the vehicle privately (not on behalf of a company) then one payment must be from the main drivers credit or debit card (via chip & pin) for security reasons.
Please ensure you know your pin number and have clear funds available.
IF THE DRIVER DOES NOT LIVE LOCAL TO OUR RENTAL DEPOT
Should the driver(s) not live in the local area of Rainham, Essex, please call us first as restrictions apply (Terms and Conditions apply all rights reserved.)
IDENTIFICATION REQUIRED - IF YOU LIVE IN THE UK
All the below documents must be in the name of the driver(s). Each and every driver must produce these original documents and attend the rental office to be added to the rental vehicle agreement and insurance.
PROOF OF IDENTITY No 1.
Full valid driving licence . .. either:
Please Note: The driving licence must be in the driver's current address.
PROOF OF IDENTITY No 2.
A Valid -
Non UK driving licence holders will need either a Visa or Mastercard Credit Card as ID and will also need to pay on this card.
We do not accept American Express, Pre-Paid, Top-up, Cash Cards or any card that is not in the name of the driver etc.
PROOF OF IDENTITY No 3.
TWO Different Proofs of current address – this can be from the below accepted list, we do not accept your driving licence as a proof of address. If your bills and statements are online (paperless) please' log on' to your online accounts to download them in a PDF and then email them to us (if you do not have a printer to print them off). (Please put your booking number as the reference)
Please make sure: ALL bills, banks statement, credit card statements are issued within 90 days (3 months) of your rental vehicle collection date, if the issue date is over 90 days then we cannot accept them as they are too old.
WE ONLY ACCEPT THE BELOW AS PROOFS OF ADDRESS IDENTITY, NOTHING ELSE WILL BE ACCEPTED.
The address on your two proofs of address identity must also match the address on your current valid driving licence and be from two different suppliers/companies/banks from the list below.
Accepted Proofs Of Address Identity List
Reminder: The proofs of address must be addressed to the driver (full name) and in their current home address and dated within the last 3 months/90 days. We cannot accept any of the above if they mention debit recovery, final reminder, unpaid amounts etc.
IF THE DRIVER DOES NOT LIVE LOCAL TO OUR RENTAL DEPOT
Should the driver not live in the local area of Rainham, Essex, please call us first as restrictions apply (Terms and Conditions apply all rights reserved.)
PROOF OF IDENTITY No 4.
When Travelling Outside of Mainland UK : (Traveling outside of mainland UK is at an additional charge)
If you are renting a minibus with more than 9 seats, a driver digital tachograph card is also required in when driving a minibus outside of the UK, even for personal use. This can be obtained via the GOV.UK website and normally takes around 6 weeks from the point of ordering a card.
5. PAYMENT FOR SECURITY DEPOSIT
This is required upon collection - method of payment accepted is by Visa Debit, Visa Credit Card or Mastercard Credit Card belonging to the main driver via chip and pin. Please ensure you have clear funds available and know the pin number for the card. We do not accept cash or any Mastercard Debit, pre-paid, top-up, travel, cash card, debit card, American Express etc., or a card that is not in the name of the main driver.
Standard Damage Excess £1000.00.
This amount is not limited to the damage excess amount if damage, claim or theft falls under our 'Exclusion' Section. This can be found on our terms and conditions.
A UK licence 'Check Code' is required - click here on how to obtain your code . - you cannot hire without a valid, working check code.
PLEASE REMEMBER: IF YOU CANNOT PROVIDE THE ABOVE REQUIRED IDENTIFICATION AND METHOD OF PAYMENT, YOU WILL NOT BE ABLE TO HIRE A VEHICLE AND YOU WILL LOSE/FOREIT THE FULL DEPOSIT/HIRE, CANCELLATION TERMS AND CONDITIONS APPLY. We accept no liability for you not providing the correct identification or a driver that does not fit our driver criteria.
I.D WE DO NOT ACCEPT:
Mobile phone bills, debt letters, parking tickets, fines or similar, log books, wage slips, P60 or P45, finance agreements, catalog or store card invoices/bills/letters etc, over due/final notice letters, eviction notices, council tax bills over 90 days old or anything other than what is listed above in section ID 3. etc.
IDENTIFICATION REQUIRED - IF YOU 'DO NOT' LIVE IN THE UK
All the below documents must be in the name of the driver. Each and every driver must produce these original documents at attended the rental office to be added to the rental vehicle agreement and insurance.
If you have a non UK driving licence, you must notify us when booking any vehicle as your deposit/excess may be higher.
Please check your name on all your documents match your name on your licence. If they do not match, we cannot accept them. All Documents must match.
1. FULL VALID CURRENT DRIVING LICENCE
Non UK driving licences will require a valid International driving permit as well as their full valid driving licence. Please check to ensure the international drivers permit covers all the countries you wish to travel to/through, as you may need more than one permit.
Restrictions and limitation apply, please check we can insure you on the country your driving licence is issued from before booking.
2. CREDIT CARD -
3. VALID PASSPORT
4. PROOF OF CURRENT HOME ADDRESS - we can accept either a Bank Statement or Credit Card Statement
It must have state on it:
5. PROOF OF ARRIVAL & DEPARTURE IN TO UK:
This can be either a Flight or Boat : schedule, inventory or boarding pass as proof of you coming and leaving the UK
6. PAYMENT FOR SECURITY DEPOSIT required upon collection -
STANDARD EXCESS £1000.00
This amount is not limited to the damage excess amount if damage, claim or theft falls under our 'Exclusion' Section. This can be found on our terms and conditions. This amount can increase if you have any points or endorsements, accident/insurance claim history or fall under our high risk section. Please contact us for an insurance clearance if you have any of these. before booking.
PLEASE NOTE:
IF YOU CANNOT PROVIDE THE ABOVE REQUIRED IDENTIFICATION AND METHOD OF PAYMENT YOU WILL NOT BE ABLE TO HIRE A VEHICLE AND YOU WILL LOSE THE FULL DEPOSIT/HIRE THAT WAS PAID AT THE TIME OF BOOKING. We accept no liability for you not providing the correct identification or a driver that does not fit our driver criteria.
IF A COMPANY WISH TO HIRE:
All the below documents must be in the name of the driver(s). Each and every driver must attend the rental office to be put on to the rental vehicle agreement and insurance and produce these original documents unless they are the proofs of address which can be downloaded from their online accounts. We also require a company order on headed company official paper.
DRIVERS PROOF OF IDENTITY No 1.
Full valid driving licence... either:
If you have a non UK driving licence, you must notify us when booking any vehicle as your deposit/excess may be higher
DRIVERS PROOF OF IDENTITY No 2:
The driver's
DRIVERS PROOF OF IDENTITY No 3:
One proofs of current address – this can be from the below accepted list, we do not accept a driving licence as a proof of address. If your driver's bills and statements are online (paperless) please ask them to' log on' to their online accounts to download them in a PDF and then email them to us (if you do not have a printer to print them off). (Please put the booking number as the reference)
Please make sure: the bills, banks statement, credit card statements are issued within 90 days (3 months) of your rental vehicle collection date, if the issue date is over 90 days then we cannot accept them as they are too old.
WE ONLY ACCEPT THE BELOW AS PROOFS OF ADDRESS IDENTITY, NOTHING ELSE WILL BE ACCEPTED.
The drivers proof of address identity must also match their address on your drivers valid driving licence
Accepted Proofs Of Address Identity List
Reminder: The proofs of address must be addressed to the driver (full name) and in their current home address and dated within the last 3 months/90 days. We cannot accept any of the above if they mention debit recovery, final reminder, unpaid amounts etc.
Should you not live local to our Rainham, Essex depot, please call us first (Terms and Conditions and Restriction apply)
4. COMPANY PROOF OF IDENTITY & PAYMENT CARD From the Company:
5. PAYMENT :
Please call us to discuss payment options via card, if rented before we may accept bank transfer.
we only accept Visa debit, Visa credit or Mastercard credit card. Please ensure you have clear funds available. We do not accept cash or any Mastercard Debit, pre-paid, top-up, travel, cash card, debit card, American Express etc., or a card that is not in the name of the main driver.
Standard Damage Excess £1000.00.
This amount is not limited to the damage excess amount if damage, claim or theft falls under our 'Exclusion' Section. This can be found on our terms and conditions.
PLEASE REMEMBER: IF YOU CANNOT PROVIDE THE ABOVE REQUIRED IDENTIFICATION AND METHOD OF PAYMENT YOU WILL NOT BE ABLE TO HIRE A VEHICLE AND YOU WILL LOSE THE DEPOSIT/HIRE THAT WAS PAID AT THE TIME OF BOOKING. We accept no liability for you not providing the correct identification or a driver that does not fit our driver criteria.
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